Privacy Policy

Last updated: May 2026

Healing with Attia ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit healingwithattia.com or engage with our online therapy services.

By using this website or booking a session, you agree to the practices described in this policy. If you have any questions, please contact us at healingwithattia@gmail.com.

1. Information We Collect

Information you provide to us

  • Contact details: Your name, phone number, and email address when you book via WhatsApp or our contact form.
  • Session content: Information you share during therapy sessions, including personal, emotional, and health-related disclosures. This information is confidential and governed by professional ethical standards.
  • Communication records: WhatsApp messages, emails, or any correspondence you send us.

Information collected automatically

  • Analytics data: We use Google Analytics 4 (GA4) to understand how visitors use our site. This includes pages visited, time spent, device type, and general geographic location. This data is anonymised and does not personally identify you.
  • Cookies: GA4 uses cookies to distinguish users. You can disable cookies in your browser settings at any time.

2. How We Use Your Information

  • To schedule, deliver, and follow up on therapy sessions.
  • To respond to your enquiries and provide support.
  • To improve our website content and user experience using anonymised analytics.
  • To send appointment reminders (via WhatsApp, with your consent).

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Confidentiality of Therapy Sessions

All therapy sessions are strictly confidential. Information shared in sessions will not be disclosed to any third party without your explicit written consent, except in the following legally required situations:

  • When there is a serious and immediate risk of harm to yourself or others.
  • When required by law or court order.
  • For clinical supervision (discussed in anonymised form only).

4. Data Storage and Security

Session notes and personal information are stored securely. We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse. Communications via WhatsApp are subject to WhatsApp's own privacy policy and end-to-end encryption.

5. Third-Party Services

We use the following third-party services that may process your data:

6. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your data, subject to our legal and ethical obligations.
  • Withdraw consent for communications at any time.

To exercise any of these rights, please contact us at healingwithattia@gmail.com.

7. Children's Privacy

Our services are intended for adults (18+). If we provide therapy to a minor, we will obtain appropriate parental or guardian consent, and will clarify confidentiality boundaries at the outset of treatment.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the revised policy.

9. Contact Us

For any privacy-related questions or concerns, please contact:

Healing with Attia
healingwithattia@gmail.com
+92 328 5694209